Transcript [00:00:00] Laura: You know, everyone’s a little different, but overall I think we’ve been really surprised at how okay buyers are with all of this, how comfortable they are. I think that anybody that was looking to buy a home or in this process that hasn’t directly been affected by maybe losing their job […]
Transcript Episode 35 FINAL_LOUD With messaging right now, every word matters because you know people are. Though tired people are sick of being home. Uh, the words and emotions that you evoke are just, that’s everything right now. So people talk about content. People talk about getting your brand out there, but they don’t, they […]
Transcript Dave: Well, what I’m seeing, Matt, is there’s, there’s a high level of disappointment on the consumer side because what their expectation was leading up until the point that they inquired, they saw, you know, some beautiful advertising. They saw some really strong calls to action. They saw a beautiful website. And a lot […]
Transcript Episode 33 BP Live Final_LOUD Phil: it’s a beautiful day outside. Matt: It’s absolutely gorgeous. I’ll take it a little warmer though. Just a touch warmer. I would like that. I’m going to actually start a watch party on my own personal Phil: page in case someone sees it Matt: there. Phil: so they […]
Home and community are more important now than ever before. But how do you go about communicating with buyers in the current climate? There are plenty of them still shopping for a home, and right now, you have their attention. First, tell them how your process has adapted.This isn’t just helpful information for your buyers, […]
Transcript Abbie: Think of your own team in something like this as a customer, and what are we doing when we open a brand new community, we are doing, we’re creating a VIP list. We are putting information out there. We’re doing a drip campaign. We’re getting people excited. We’re getting, we’re building the urgency. […]
Transcript Episode 31_FINAL_LOUD Lynne: About a quarter of our audience is staying home instead of looking at houses, but 75% of people are still coming out and home shopping. Once they know they can have instant self-service access. One of our clients decided that he was going to use and are now to overcome the […]
What do we as leaders need to stay focused on right now? Read our top five thoughts! 1. Perspective: This is NOT 2008-2009. This is a period of time that we will power through. We know there is a light at the end of the tunnel, we just aren’t sure how long it’s going to […]
We wanted to provide a quick list of the different tools you’ll want to consider when offering virtual appointments to your customers. The thing to keep in mind is that there can always be a learning curve for your team — and especially your customers. As more people are quickly becoming familiar with these remote […]
Transcript Steve: The pendulum has swung back the other way. For the past 15 years, everything has been about automation and efficiency and efficiency and efficiency and automating relationships. And so I think we reached, you know, the, the maximum capacity, you know, on that messaging. And automation is great. We use automation to, but […]
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